MEXICO
We offer FREE shipping on orders of MXN $1200.00 or more for all locations in Mexico.
For orders under MXN $1200.00, we offer standard ground shipping for a flat fee of MXN $150.00
CANADA
We offer FREE shipping on orders of CDN $125.00 or more for all locations in Canada.
For orders under CDN $125.00 we offer standard ground shipping for a flat fee of CDN $65.00
USA
We offer FREE shipping on orders of USD $100.00 or more for all locations in the United States.
For orders under USD $100.00 we offer standard ground shipping for a flat fee of USD $50.00
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Shipment processing time
Most orders are processed within 2 business days
Processing time varies depending on personalization selection and does not include weekends or holidays. Delivery time is determined from the date the order is shipped. Should processing times be delayed for any reason a notification will be sent via email.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
MEXICO
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
FedEx Economy |
3-5 business days |
FREE for orders over $1200 mxn |
|
FedEx Economy |
3-5 business days |
Flat rate $150 mxn for orders under $1200 mxn |
|
FedEx Standard Overnight |
1-2 business days |
$100 mxn additional |
*ANDALE BABY cannot be held responsible for items that are delivered to the wrong address, lost or stolen in transit or otherwise delayed by third-party shipping companies, postal depots, freight forwarders, etc.
CANADA
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
International Economy |
4-7 business days |
FREE for orders over $125 CDN |
|
International Economy |
4-7 business days |
Flat rate $65 CDN for orders under $125 CDN |
|
|
*ANDALE BABY cannot be held responsible for items that are delivered to the wrong address, lost or stolen in transit or otherwise delayed by third-party shipping companies, postal depots, freight forwarders, etc.
USA
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
International Economy |
4-7 business days |
FREE for orders over $100 USD |
|
International Economy |
4-7 business days |
Flat rate $50 USD for orders under $100 USD |
|
|
*ANDALE BABY cannot be held responsible for items that are delivered to the wrong address, lost or stolen in transit or otherwise delayed by third-party shipping companies, postal depots, freight forwarders, etc.
International Shipping Policy
For international shipments, we ship via FedEx or DHL
Please contact us at info@andalebaby.com for a quote on shipping
Customs, duties, and taxes
Andale Baby is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Shipment to P.O. boxes or APO/FPO addresses
Please provide a full residential or business address, no P.O boxes.
Shipment confirmation and order tracking
Once your order ships, you will receive a confirmation email specifying the expected delivery date, along with the corresponding FedEx tracking number.
Damages
Andale Baby is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Returns Policy
We accept returns and exchanges within 30 days from your purchase on all unused, non customized, unworn and undamaged items received in the original packaging and in original condition. Exceptions may apply.
Refunds exclude any shipping costs.
All items purchased as part of a "Final Sale" promotion are not eligible for refund or exchange.
For items received as a gift, refunds will only be issued in the form of Andale Baby credit.
To submit a return or exchange, simply email info@andalebaby.com with your order number and the details of your request. Our team will respond to you as soon as possible.
Please note that international orders can be returned or exchanged but the shipping fees will not be covered by Andale Baby.
For more information, email support at info@andalebaby.com